ORMPilot helps restaurants, dental practices, salons and local businesses respond to reviews instantly with AI, request new ones automatically, and track their reputation across Google, Yelp, and Facebook — in one place.
87% of customers read reviews before visiting a local business. Most SMB owners respond to fewer than 30% — not because they don't care, but because they have no system.
Google, Yelp, Facebook, TripAdvisor — reviews live across four platforms you check zero of consistently. You have no single source of truth.
An unanswered 1-star review is a public message: "This owner doesn't care." Platforms reward response rate. So do customers choosing between two similar businesses.
Your happiest customers leave — they just don't think to leave a review. You have no systematic way to ask at the right moment, so your rating stays stuck.
Connect your platforms, configure your tone, and let ORMPilot handle the rest. Setup takes 15 minutes. Value kicks in immediately.
Link Google Business, Yelp, and Facebook in one click. ORMPilot starts monitoring all reviews immediately.
New review? You're notified within 5 minutes via email and push — with the review text and a one-click draft button.
Our AI writes a personalized, on-brand response using the reviewer's name, star rating, and your configured tone. Edit or send.
Automatically send SMS and email requests to customers post-visit — turning happy experiences into 5-star reviews.
Built for the business owner who checks their phone between shifts — not the enterprise with a dedicated marketing team.
One click generates a personalized, tone-matched response to any review — positive or negative. The AI uses the reviewer's name, star rating, and your configured brand voice. Edit before sending or let autopilot handle it.
"Service was slow and my food arrived cold. Won't be coming back anytime soon."
"Hi Sarah, we're truly sorry about your experience — cold food and slow service are not the standard we hold ourselves to. We'd love to make this right. Please reach out directly at [email] and we'll take care of you personally. We hope to see you again."
All reviews from Google, Yelp, and Facebook in one chronological feed. Filter by platform, star rating, date, or response status. Never miss another review.
Send personalized SMS and email requests to customers after their visit. Our 90-day suppression window ensures no one gets asked twice.
New review? Know within 5 minutes. Low star alert? Get notified the moment a 1- or 2-star review lands, so you can respond before it does damage.
Track your rating trend over 12 months, discover what customers praise and complain about with keyword themes, and benchmark against local competitors.
ORMPilot connects to the review platforms that matter for local business, with more integrations launching soon.
Full monitoring + direct response publishing. The most important review platform for local search.
✓ LiveFull review monitoring. Deep-link response publishing while Business Owner API is pending approval.
✓ LiveMonitor and respond to Facebook Reviews and Recommendations directly from the ORMPilot dashboard.
✓ LiveAuto-trigger review requests after a completed transaction — no CSV upload needed.
Coming Q3 2026Restaurant-native POS integration. Send review requests automatically after every check closes.
Coming Q3 2026Salon and spa booking integration. Trigger review requests post-appointment automatically.
Coming Q3 2026From restaurants to dental practices, ORMPilot is helping local businesses win on reviews without spending hours doing it.
I used to dread checking Google reviews because I never knew what to say to a bad one. Now ORMPilot drafts the response in seconds and I just hit publish. My rating jumped half a star in two months.
The review request campaigns are incredible. We sent our patient list and got 48 new Google reviews in a month. Our practice now shows up before two competitors we've been fighting for years.
I manage 14 salon locations and ORMPilot's agency dashboard is a game-changer. I can see every location's review health in one screen and my team responds to everything the same day now.
We were worried about HIPAA compliance but ORMPilot's dental mode never mentions patient specifics in AI responses. It's smart enough to keep us protected while still sounding personal and warm.
Before ORMPilot I'd go two weeks without responding because I was too busy running the kitchen. Now I get a text the moment a review comes in with a draft ready. It takes 10 seconds.
I looked at Birdeye and Podium but they wanted $400 a month and a year-long contract. ORMPilot does everything they do for $99 with no commitment. It's not even close.
No year-long contracts. No setup fees. No surprises. Start free for 14 days — cancel anytime.
Perfect for single-location, owner-operated businesses
For multi-location businesses or high review volume
For agencies managing 10+ SMB locations
All plans include a 14-day free trial with full Growth features. No credit card required. · Need more than 15 locations? Talk to us →
Join hundreds of local business owners who've stopped losing customers to ignored reviews. Start your free 14-day trial — no credit card required.
14-day free trial · No credit card · Cancel anytime · Setup in 15 minutes